Sir Jim Mackey is the Chief Executive Officer at NHS England. From September 2021 to March 2025, Jim was National Director of Elective Recovery at NHS England. From January 2024 to March 2025, he was Chief Executive of Newcastle upon Tyne Hospitals NHS Foundation Trust. He was also Chair of the NHS Customer Board for Procurement and Supply…

Birju Bartoli has worked at the trust for over 20 years in a number of different operational and corporate roles before becoming Chief Executive. She is a scientist by background and has significant experience of working alongside clinicians to develop services that result in both improved clinical outcomes and also efficiencies. The drive for continuous…

Ming has over 20 years’ experience in managing and delivering large scale change involving implementation of new operating models in complex and challenging environments. She joined the NHS in October 2009, initially leading commissioning support services in the West Midlands as the Managing Director for Healthcare Commissioning Services and then as the Managing Director for…

Michael Brodie is the Chief Executive Officer of NHS Business Services Authority (NHSBSA), a role he has held since September 2019. Prior to joining the NHSBSA, Michael was, from its inception in 2013, the Finance and Commercial Director for PHE and before that has held senior leadership roles in the NHS, local government and the police service. Michael…

David Elliott is Executive Chief Digital Officer of Northumbria Healthcare at NHS Foundation Trust, leading the organisation’s digital, data and technology strategy and delivery. He also serves as Chief Digital Officer for the Great North Healthcare Alliance, a partnership between Gateshead Health, Newcastle upon Tyne Hospitals and Northumbria Healthcare NHS Foundation Trusts, supporting collaborative digital…

Dr. Boissy serves as Chief Medical Officer for Qualtrics, focused on measuring patient experience in the healthcare setting. Prior to this role she served as Chief Experience Officer at Cleveland Clinic. She led the Office of Patient Experience and its initiatives to improve the patient experience across Cleveland Clinic. She also previously served as the…

Andrew Besford works across large private sector organisations and complex public systems, helping them use technology and data to modernise services and deliver change. He authored the Global Government Forum report, “A fresh mandate for digital leadership in the NHS”, which identifies what needs to change to meet the UK government’s digital ambitions for the…

Sarah has over 15 years’ experience as a journalist with a specialism in the public sector and topics such as digitalisation and climate action. Sarah is GGF’s research editor, where she leads research projects that work to indentify best practice from government leaders around the world, and to understand the skills and priorities of civil…